CRM Software that is both powerful and flexible

Every business is different, which makes it hard to find a CRM software solution that fits your requirements. RT Professional gives you the perfect combination of a solid CRM core while allowing customisation when you need it, all fully supported by our in-house team.

Reasons to choose RT Professional

  • Built upon the established RealtimeCRM system
  • Unlimited scope for customisation and bespoke features
  • Custom domain name and your own corporate branding
  • Pay only for the users that you need
  • Concierge service to make switching easy
  • Customisable solution allowing for software integration
  • Customisation is handled upon request by our in-house team
  • Fully transparent pricing, keeping your project on budget

Doesn't quite meet your needs? Check out our other plans

Cut out the risk

Reduce the hassle of working with different consultants. Engage directly with our in-house development team for the development of your CRM software, and any future improvements that need to be done.

Answers to some questions we often get asked:

What support do you offer while we're running RT Professional?

We want you to get the most out of RT Professional. We do that by providing online support to you and your users. We are able to advise and troubleshoot problems for you. There is no additional cost for this, although a fair-use policy applies. Support is available between 0830 - 1730 Monday to Friday with email available at all other times.

What integration with my existing software can I expect from RT Professional

Because RT Professional is custom software it is more able than most other systems to integrate with other data sources. These might be in the form of API calls but could equally be proprietory or local data sources. Contact us with your requirements before subscribing and we will be able to provide specific information.

Are security updates to our environment really applied at no cost?

Security of your data and performance of your system are always priorities. Sometimes to make sure the underlying code is secure we need to provide code updates. These updates are applied without charge. In addition, from time-to-time, we may offer you improved functionality or features. These are optional to you and if interested we can provide a cost for implementation. You can even opt to customise them through the code customisation route if you wish.

Can I brand RT Professional with my own corporate colours?

We'd be happy to incorporate your logo and colour scheme across RT Professional.

There may be some reasonable limits in place to ensure the system remains accessible and nicely styled and we'd be happy to provide you with more detail before you subscribe if you get in touch.

I'd like RT Professional to be customised. How does that process work?

RT Professional is fully cutomisable and the work is undertaken by our in-house team that each know the code intimately.

When you request a feature and we've understood the need that you have we'll firstly make sure that you need the customisation service and that RT Professional doesn't already meet your requirements. If not, then we'll provide you with an estimate of how much time it will take to provide the functionality. If you agree to the estimate then we'll start work, giving you regular updates and putting the work live for you as soon as possible.

Is there a limit to what or how much can be customised?

No. You can customise anything including the interface, data structure, integration with other systems, reporting and user management. So long as it will benefit your business we're happy to prepare it for you.

Can I trial RT Professional before I decide to move forward?

Of course. You can trial it right now by signing up for a free account with RealtimeCRM. This is our multi-tennent version which can't be customised but will give you a feel for what you get in a basic RT Professional system before styling and customisation.

Follow your own processes

Bespoke or unusual workflow? No problem. RT Professional provides a foundation that you can build on to meet your needs. Just request the customisation that you will need.

Want more good reasons to choose us?

  • Fully maintained code including applying security updates
  • Email and chat with our support team to help sort problems
  • Dedicated hosting environment to ensure peak performance
  • Easy access to your data and cancellation if you need to
  • Daily data backups and system performance monitoring
  • No lock-in contracts, you are free to cancel at any time

Need more? Take a look at our Enterprise plan

You can get all of the benefits above with the addition of a dedicated account manager and initial consultation for your project through our RT Enterprise plan.

We make switching CRM software as easy as possible

Your consultant will work with you to switch from your current CRM including managing data transfer, training and customisation.

Further questions?

We want to hear from you:

Email us at hello@realtimecrm.co.uk or call us 01223 626265

The key for us was a customer relationship management system that was comprehensive, flexible and most importantly simple to use and your product ticks all the boxes

Andy, Managing Director, Innovation

Don't need CRM software customisation?

You can still get the same high level of support via RealtimeCRM.
Sign up for your no-obligation free trial today.